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Organic Fresh Fruit & Veg: 

• Sydney Metro & Wollongong Deliveries ( FREE of charge) - Monday, Tuesday & Wednesdays
  
  
• We do not deliver our  Organic Fruit & Veg outside the above locations
  

Organic Bulk Groceries: 

• Sydney Metro & Wollongong Deliveries ( FREE of charge) - Monday, Tuesday & Wednesday
  
  
• South Coast Deliveries ( FREE of charge) Shellharbour to Ulladulla - 3rd Wednesday and Thursday of the Month, this may vary so please email info@foodlum.com.au for the latest update
  
  
• Bulk items outside the above locations and under 20kgs ship Australia wide, please contact info@foodlum.com.au before placing an order for a shipping quote.

Plastic Free Products: 

• Australia Wide Shipping ( Free shipping)

Generally No! 

Plastic Free products:

What's the point of purchasing a plastic free product only to receive it in plastic packaging? Every aspect of our packaging is plastic free, this includes the cardboard box you receive your purchase in, the packing/ filler material used, tape, and labels used. 

Our attractive gift wrapping is also plastic free, we usually use Kraft cardboard boxes, natural wood shred as the filler, natural brown paper and Jute string.

Organic Fruit & Veg - Sydney & Wollongong only deliveries

Delivered by our vans.  We will notify you by email or text of the approximate scheduled delivery time. Alternate delivery times can be made if it's not convenient to receive 

Organic Bulk Groceries - Sydney, Wollongong & South Coast only deliveries

Delivered by our vans.  We will notify you by email or text of the approximate scheduled delivery time. Alternate delivery times can be made if it's not convenient to receive 

Plastic-Free products

Sydney Metro deliveries: Delivered by our vans.  We will notify you by email or text of the approximate scheduled delivery time. Alternate delivery times can be made if it's not convenient to receive 

Non Sydney, Wollongong & South Coast  deliveries:. Delivered by our shipping companies. 

Yes, the shipping companies we use provide tracking.

If you have a tracking number, use your tracking number to track where your package is, you can do this online or by calling the shipping provider.

If you do not have a tracking number then please contact us 1300 66 22 01.

The minimum order is $70 store wide

Generally there is more supply of fresh organic produce at the start of the week than there is at the end of the week. That is why we deliver Monday - Wednesday.

So you can place an order any time but we will pick up from the market Monday - Wednesday and deliver the same day usually within 3 to 4 hours

Some Bulk items maybe out of stock, if this is the case, we will not charge your PayPal/Credit card account until you have agreed with the delivery schedule.  Alternatively, you have the option to cancel the order no questions asked.

Yes! all fresh produce and bulk foods are certified organic.  Furthermore,  each one of these food items can be audited and  traced back to the grower/producer.  

There are five Organic Certifying Organisations approved by the Australian Department of Agriculture. All certifying organisations adhere to the National Standard for Organic and Bio-Dynamic produce developed by the Australian Department of Agriculture. The Organic Certifying Organisations are:

NASAA Certified Organic (NCO)                

Australian Certified Organic (ACO)          

Bio-Dynamic Research Institute (BDRI)  

AUS-QUAL Pty Ltd (AUSQUAL)                   

Organic Food Chain (OFC)                            

As confusing as this is for consumers, the answer is largely a legacy one. Many of these organisations existed before the National Standard was established and they generally serviced different geographical locations. They all apply the  National Standard for Organic and Bio‐Dynamic Produce but have the right to stipulate additional requirements to those detailed in the national standard.  

Excerpt from Introduction].  
Edition 3.7 Last updated ‐ 1 September 2016

The Australian Government through the Department of Agriculture established the National Standard for Organic and Bio‐Dynamic Produce in 1992 and subsequent added to it in 1998 to address Australian Export Standards for products labelled organic or bio‐ dynamic. Since inception it has provided the organic industry with a nationally agreed Standard.

The Standard stipulates minimum requirements for products placed on the market with labelling which states or implies they have been produced under organic or bio‐dynamic systems. In this Standard, the production procedures are an intrinsic part of the identification and labelling of, and claims for, such products.

The Standard provides a framework for the organic industry covering production, processing, transportation, labelling and importation. Furthermore the Standard aims to ensure conditions of fair competition in the market place by distinguishing those products produced according to this Standard from those produced by other means. Use of this Standard provides transparency and credibility for the industry and protects the consumer against deception and fraud.

Certifying organisations which have been accredited by the Australian competent authority apply this Standard as a minimum requirement to all products produced by operators certified under this system. This Standard therefore forms the basis of equivalency agreements between approved certifying organisations and importing country requirements. Individual certifying organisations may stipulate additional requirements to those detailed in the standard. The certifying organisations have documented procedures and policies which are able to confirm that certified operators under their control comply with this Standard.

Not exactly. Although all meet the minimum standard set forth in the National Standard for Organic and Bio‐Dynamic Produce established by the Department of Agriculture, there are some variations.