Help Center


Shipping / deliveries

Where do we ship/deliver to and schedule?

We prefer to deliver when someone is home to accept your order, why?

Do we deliver if no one is home?

Do we deliver during COVID Sydney Lockdown Restrictions?


Minimum Order

When is the best time to order Fresh Organic Fruit and Veg

Order cut off time

I see some of your bulk food products are identified as "High demand for this product may result in delivery delays", what does this mean?

Organic Certification

Are all the food products Foodlum sells organic?

Organic Certifying Organisations

Why are there multiple Organic Certifying Organisations

The National Standard for Organic and Bio‐Dynamic Produce

Is certification the same across all five Organic certifying organisations